Can I just use AI to fix all my IT issues instead of hiring anyone?

An honest answer, from a site that itself uses AI in its production: modern AI is legitimately good at a slice of IT. Describe an error message and it will explain causes and walk you through fixes. Ask how to set something up and it gives competent instructions. For a technically comfortable owner handling small how-to problems, it is a real upgrade over forum-diving, and pretending otherwise would be silly.

Now look at what actually keeps a business safe, and notice how little of it is answering questions. Someone has to watch systems continuously and act at 2am; AI chat does not monitor anything. Someone has to verify backups actually restore, apply patches on schedule, physically replace the dead switch, crawl the ceiling to place an access point, and respond hands-on when ransomware hits; AI has no hands. Security decisions need accountability: AI can confidently describe a firewall change that is wrong for your specific network, and when the advice fails, there is no one on the hook, no insurance, and no one who shows up. It also only helps when a human notices a problem and asks; most business IT disasters grow precisely from what nobody noticed.

So the realistic model is not either/or. Use AI freely for questions, explanations, and first-pass troubleshooting; it makes you a smarter buyer and a faster self-helper. Use professionals for what needs eyes, hands, continuity, and accountability: the monitoring, maintenance, security, and 'someone actually comes' layer. The businesses getting this right are using both, each for what it is actually good at.