Microsoft 365 or Google Workspace: which should our business be on?

This is one of the rare IT questions with two right answers. Microsoft 365 and Google Workspace both deliver the core kit (business email on your domain, calendars, file storage and sharing, video meetings, office apps) reliably and at similar prices. Businesses run well on either, so beware anyone who treats this as a holy war.

The practical tiebreakers: if your business depends on serious Excel work, Outlook habits, Windows desktop workflows, or industry software that integrates with Microsoft (accounting, legal, and medical line-of-business apps usually do), Microsoft 365 is the path of least friction, and it is the default in most professional and clinical settings. If your team is browser-first, collaborates constantly in shared documents, and skews toward simplicity over depth, Google Workspace fits beautifully. Mixed reality is common too: plenty of Google-based offices still buy a few Microsoft Office licenses for the bookkeeper.

Two closing notes. First, if you are already on one platform, the migration cost usually outweighs the marginal fit gain; the better investment is configuring what you have properly (security settings, backup, MFA, retention), because both platforms ship with defaults looser than a business should run. Second, if you are starting fresh or forced to choose, let your industry software and your accountant's ecosystem cast the deciding vote; the platform serves the tools, not the other way around.